Security Policy

Buying online can be scary. Sending your credit card details off into what most people call space. But we, digitalmall.com hereby make a solid, and lawfully binding promise that your payment details will remain YOUR property. We have employed the very latest security and encryption technology to protect you. We therefore are confident in guaranteeing a 100% safe shopping environment for you and your credit card.

We make use of one of the most secure shopping systems available on the web - The Microsoft Commerce Server. All private transactions take place using 128 bit SSL encryption which is the industry standard, and it is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

For instance, when you complete a transaction, we break all of your details into several discreet packets of information, which each get encrypted using a 1024 bit encryption key. These packets are all sent individually across our secure system, and only on reaching the other end does the algorithm connect them again.

A further safeguard we have put into place is that none of our staff members have any access to your credit card information. This is between you and the bank only. If the bank needs to make any investigations, they authorise our technical division to track certain information, but this never jeopardises the integrity of your information.

More than any of this, though, is the fact that we guarantee your credit card security. You pay nothing if unauthorised charges are made to your card as a result of shopping at any of digitalmall.com Retail Partners’ sites.

If you still don't want to use your credit card over the Internet, we have one of South Africa's most advanced call centres at your disposal for you to place your order telephonically. If you'd like to dial us now to place your order, the number is 0860 300 333. And if you have any questions about security, we welcome your call.

Secure Server ID’s

Secure Server ID’s, also known as digital certificates, (in technical terms), bind an identity to a pair of electronic keys that can be used to encrypt and sign digital information. Secure Server ID’s provide a complete security solution, assuring the identity of one or all parties involved in a transaction.

By using a Secure Server ID, digitalmall.com is able to conduct authenticated, encrypted on-line commerce. Our customer visiting the site can submit their credit card numbers or any other personal information, with the complete assurance that they are really doing business with digitalmall.com (and not impostors), and that the information that they are sending to us can not be intercepted or decrypted by anyone other than the intended recipient(s).

For more information, please feel free to visit www.saca.net .

Click on the Thawte icon, visible on every page, to find out more about security certificates. If you still don’t want to use your credit card you are welcome to shop, compare prices, fill your basket and when it comes to filling in your card details simply give us a call and give your details over the phone. This is in no way a safer way than over the net but we understand that it does offer some people peace of mind. Tel: 0860 300 333