We truly believe in keeping your confidential information just that...confidential! You may be wondering why we need all the information we ask for. Its only purpose is to serve YOU better. The more we know about what you like, how you shop and who you are the more we can enhance your shopping experience. If for instance you don't have any interest whatsoever in golf we will quietly go about designing a shopping environment without much golfing info. We have absolutely no interest in selling the information as that would compromise our unique understanding of you.
- What personally identifiable information that digitalmall.com collects from you, and how digitalmall.com uses the information ;
- Who is collecting your information and with whom may your information be shared ;
- What choices are available to you regarding collection, use, and distribution of your information ;
- What are cookies and how digitalmall.com uses them ;
- How digitalmall.com protects your personal information ;
- How you can access, update or delete your information ; and
- What else you should know about your online privacy.
To maintain professional standards of confidentiality, we follow these guidelines:
- What personally identifiable information does digitalmall.com collect from you, and how does digitalmall.com use the information?
- Who is collecting your information and with whom may your information be shared?
digitalmall.com may choose to share select information with our business partners to enhance the customers experience. It will never be personal information however, it will simply be information about you as a shopper. For example: we will never tell anyone what CD you bought. We might however share the fact that 341 people bought that CD. Customers may choose at anytime to be removed from this list by contacting Customer Services at firstname.lastname@example.org . Title your email "No Strategic Partners" and digitalmall.com will remove you immediately. While digitalmall.com only chooses reputable strategic partners who adhere to similar policies we in no way are responsible for the actions or policies of these partners.
digitalmall.com may also disclose your information if required to do so by law, court order or as required by other governmental or legal entities.
- What choices are available to you regarding collection, use, and distribution of your information?
You may occasionally receive information from time to time about digtalmall.com products and services, and the products and services of our partners. digtalmall.com believes that these updates are interesting and informative. If, however, you would rather not receive them, just let us know. You may do so by indicating that you do not want to receive such information at the time you provide your information, or just let us know if you so decide at a later time by calling our Customer Care Centre on 0860 300 333.
- What are cookies and how does digitalmall.com use them?
- How does digitalmall.com protect your personal information?
For all our transactions, we employ reasonable and current Internet security methods and technologies. We password protect, use encryption techniques and may install firewalls where appropriate. We strive to protect you. We encourage our participating service providers to adopt and honour their own consumer privacy policies. While we strive to protect your personal information, no system can be guaranteed. We cannot ensure or warrant the security of any information that you transmit to us. Once we receive your information, we use our best efforts to ensure its security on our systems. Furthermore, you are solely responsible for maintaining the secrecy of your password, and should not give it to anybody you don’t trust.
- How can you access, update or delete your information?
At any time you may view, update and/or edit all of your information you have provided to digitalmall.com by logging onto our web site and accessing your digiAccount. Note that even if you delete or change some information, it may continue to be stored, for example, for archival purposes.
- What else should you know about your online privacy?
The Weekly Click Newsletter
Using information from your registration form digitalmall.com may from time to time inform you, via email or sms, of various promotions and special offers. We also hate spam and would never infringe on your right to a clutter free mailbox. These specials will pertain to you and your interests as we have observed them via your purchasing history. This information will not be given to any other companies, and you may choose not to receive this newsletter at any time. using your digiAccount you can also manage your subscriptions. In other words you can choose which stores' news you would like to read. To be removed from this list, contact Customer Solutions at email@example.com. Title your email "Unsubscribe" and digitalmall.com will remove you immediately.
If at any time digitalmall.com is required by law or by a legal process to release customer information, we must cooperate fully. Sorry.
Buying online can be scary. Sending your credit card details off into what most people call space. But we, digitalmall.com hereby make a solid, and lawfully binding promise that your payment details will remain YOUR property. We have employed the very latest security and encryption technology to protect you. We therefore are confident in guaranteeing a 100% safe shopping environment for you and your credit card.
We make use of one of the most secure shopping systems available on the web - The Microsoft Commerce Server. All private transactions take place using 128 bit SSL encryption which is the industry standard, and it is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
For instance, when you complete a transaction, we break all of your details into several discreet packets of information, which each get encrypted using a 1024 bit encryption key. These packets are all sent individually across our secure system, and only on reaching the other end does the algorithm connect them again.
A further safeguard we have put into place is that none of our staff members have any access to your credit card information. This is between you and the bank only. If the bank needs to make any investigations, they authorise our technical division to track certain information, but this never jeopardises the integrity of your information.
More than any of this, though, is the fact that we guarantee your credit card security. You pay nothing if unauthorised charges are made to your card as a result of shopping at any of digitalmall.com Retail Partners’ sites.
If you still don't want to use your credit card over the Internet, we have one of South Africa's most advanced call centres at your disposal for you to place your order telephonically. If you'd like to dial us now to place your order, the number is 0860 300 333. And if you have any questions about security, we welcome your call.
Secure Server ID’s
Secure Server ID’s, also known as digital certificates, (in technical terms), bind an identity to a pair of electronic keys that can be used to encrypt and sign digital information. Secure Server ID’s provide a complete security solution, assuring the identity of one or all parties involved in a transaction.
By using a Secure Server ID, digitalmall.com is able to conduct authenticated, encrypted on-line commerce. Our customer visiting the site can submit their credit card numbers or any other personal information, with the complete assurance that they are really doing business with digitalmall.com (and not impostors), and that the information that they are sending to us can not be intercepted or decrypted by anyone other than the intended recipient(s).
For more information, please feel free to visit www.saca.net .
Click on the Thawte icon, visible on every page, to find out more about security certificates. If you still don’t want to use your credit card you are welcome to shop, compare prices, fill your basket and when it comes to filling in your card details simply give us a call and give your details over the phone. This is in no way a safer way than over the net but we understand that it does offer some people peace of mind. Tel: 0860 300 333